Privacy Policy

Last updated: September 23, 2026

1. General Terms

Data Collection Dracula Casino collects categories of data necessary to operate a secure, compliant gaming service for high rollers and VIP players. We gather identity details such as full name, date of birth and government-issued ID when required for verification and to meet anti-money laundering obligations. Contact data includes email addresses, telephone numbers and postal address for account administration, verification and support. Financial information covers deposit and withdrawal records, bank account or card details when used, and cryptocurrency wallet identifiers when deposits or withdrawals are made in digital assets. We log transactional and gameplay data to manage limits, VIP tiers and responsible gaming checks. This includes deposit amounts, wager histories, game sessions, win/loss figures and session timestamps. Where you elect to use a personal manager or VIP services, we maintain notes and correspondence needed to deliver personalized service, exclusive limits and tailored risk assessments. Technical data is also collected: IP address, device identifiers, browser information and connection logs assist with account security, geolocation checks and fraud detection. We also process verification and screening data during Know Your Customer (KYC) and enhanced due diligence. That may involve copies of identity documents, proof of address and source-of-funds documentation for high-value accounts. Automated monitoring systems generate alerts and logs that we retain to investigate suspicious activity and disputed winnings. Our collection practices are proportionate to the risk profile of the account and the legal obligations we must satisfy. Where analytics and performance metrics are used, we aggregate or pseudonymize data to reduce identifiability while gaining insight into product integrity and service quality. We do not rely on unnecessary data collection. Minimum deposit and withdrawal thresholds such as a minimum deposit of £20 and a minimum withdrawal of £20 shape what transactional records are generated and retained for regulatory and operational needs.

2. Eligibility

Data Usage & Sharing Dracula Casino uses personal data to provide, secure and improve our service. Primary uses include account setup and management, fraud and money laundering prevention, payment processing and KYC verification. We rely on personal data to administer player limits, VIP benefits and to route account issues to personal managers for high rollers. Contact details are used for account notifications, security alerts and direct communication with support teams that operate 24/7 in multiple languages. We share data only when necessary and under strict controls. Sharing occurs with payment processors and blockchain transaction validators to complete deposits and withdrawals, with licensed game providers for fairness and bonus settlement, and with third-party identity and AML vendors for verification. Regulatory authorities and law enforcement receive data where required by law or under formal request. For disputes over high-value winnings - which are higher relative to our size - we may share detailed transactional logs with independent auditors or investigators. Third-party processors are contractually bound to safeguard data and to act only on our instructions. Where cryptocurrencies are used, wallet identifiers and on-chain transaction references are retained and shared with blockchain analytics providers when necessary for compliance. We do not sell personal data. Aggregated, non-identifying metrics may be used for product development and reporting to stakeholders. When you opt into personalized services, limited additional sharing occurs within our operational team to deliver concierge support, exclusive limits and VIP offers. All sharing is subject to access controls, encryption in transit and strict retention rules tailored to jurisdictional requirements. If you need clarity about a specific sharing instance, our support team can provide details on request.

3. Account Security

Your Rights & Security You have rights over your personal data. Under applicable data protection laws including GDPR principles that we observe where relevant, you can request access to your personal data, ask for inaccuracies to be corrected, and request deletion where retention is not required by law. You may also request restriction of processing, object to certain processing activities and ask for data portability of structured data that we hold about you. For high-value accounts and VIP relationships, some rights may be limited where legal or security reasons require continued retention. Security is central to our data handling. We use encryption for data in transit and for sensitive elements at rest. Access is restricted by role-based controls and multi-factor authentication for administrative access. Regular security assessments, penetration tests and log monitoring are part of our operational regime. We maintain incident response procedures and will notify affected individuals and relevant authorities in line with legal timelines if a breach materially affects their privacy. KYC and enhanced due diligence are proportionate to risk and intended to prevent fraud, money laundering and dispute of winnings. When disputes arise over high sums, we retain and analyze detailed logs and may engage independent reviewers to resolve matters fairly. We also support responsible gaming options and can apply limits or account suspensions on request. To exercise rights or ask questions about our privacy practices, contact our 24/7 multilingual support. We retain records of requests and responses to demonstrate accountability and continuous improvement in our privacy controls.

4. Responsible Gaming

5. Bonus Terms